Perfect for…

  • Large or small businesses providing a service or product to the general public
  • Organizations or corporate meeting/seminars needing a guest speaker
  • Nursing/medical assistant/dental education programs
  • Classroom or school assembly programs desiring service dog awareness 

Tom Hollenstein & Hiley (300 x 255)A few industries we can help!

  • Hotels & restaurants
  • Medical facilities
  • Travel companies
  • Theaters/concert halls
  • Museums……..and many more!

Our goal is provide education for businesses for better understanding the role of service dogs in public, how they can impact your business, and the proper interaction with the dog and handler, to comply with the Americans With Disabilities Act.

Much is said about complying with the ADA, but there is little help beyond boring copy to access from the internet. I bring this subject to life! There is so much more than a brief explanation in an employee handbook!

We are ready to help augment your current training or propose new training for your staff.  Empower your employees with the etiquette and knowledge of how these amazing dogs allow children and adults, with specific disabilities, to live a more independent life.

Training Opportunities

VIP Training Session

  • Private “one-on-one” training in a virtual teleseminar setting or “in person”
  • Information manual with applicable documents as back-up for situations you may encounter with a service animal issue.
  • All technical aspects of service animals discussed to give you the most up-to-date information on the tasks/work performed by service dogs.
  • Click Here to Get More Info & Sign-up for Your Free Consultation

On-Site Training

  • Personalized training held at your site includes service dog education information as well as bonus of etiquette and demo on how to assist guests/clients with visual impairments.
  • Service dog and handler will be invited to participate (depending on area and access of dog handler on day of training)
  • Information manual provided (add’l. charge)
  • Click Here to Get More Info & Sign-up for Your Free Consultation

“Virtual” teleseminar training – “live, virtual” format

  • Accessed from any computer or telephone, this training is “interactive” with moderator for Q & A.
  • Downloadable information provided.
  • Click Here to Get More Info & Sign-up for Your Free Consultation

“On-Demand Virtual” teleseminar training – “pre-recorded” format

  • Accessed from any computer or telephone, thus making this truly convenient for your staff 24/7.  (No Q & A is available.)
  • Downloadable information provided.
  • Click Here to Get More Info & Sign-up for Your Free Consultation

Guest Speaker

“Service Dog or Pampered Pooch….How to tell the difference!”

Disabled Americans spend $175 billion a year, so don’t let their dollars pass you by!  Get up to speed fast on the “do’s and don’ts” of service dog etiquette with my enthusiastic, interactive presentation. A recognized expert, I’ve spent nearly two decades speaking nationwide about service animals. I’ll show you how to welcome customers, clients, patients, guests and their service dogs into your business and what tasks service dogs are trained to do for both emotional and physical disabilities. You’ll be touched by my stories and photos that demonstrate how these dogs enrich the lives of their handlers and allow them to live a more full and active life ─ which includes bringing business your way.

This can be keynote, breakout, workshop or training. I’m also available as a panel guest.


Disclaimer: We are providers of technical information regarding service animals as they relate to federal and state laws, and do not give legal advice. It is always recommended you seek legal counsel for any specific issues that may arise.