- Americans with Disabilities Act
- Customer/Client Relations
- Service Animals
- Special Needs Children/Adults
- Los Angeles, S. California
Service dog expert shows business and service providers how to interact with someone who has a service animal, demystifies the ADA, and reveals the “pawsitive” effect these animals can have on your business.
Is your business service dog-friendly? Disabled Americans spend $175 billion a year, so don’t let their dollars pass you by! Get up to speed fast on the “do’s and don’ts” of service dog etiquette with Deborah Sands’ enthusiastic, interactive presentation.
A recognized expert who’s spent 16 years speaking nationwide about service animals, she’ll show you how to welcome customers, clients, patients, guests and their animals into your business and what tasks service dogs are trained to do for both emotional and physical disabilities. You’ll be touched by her stories and photos that demonstrate how these dogs enrich the lives of their handlers and allow them to live a more full and active life ─ which includes bringing business your way.
Don’t risk being an ADA (Americans with Disabilities Act) lawsuit statistic because you’re not up to speed on the latest laws relating to service animals. If you’re confused about service dog access and protocol, or concerned about “fake” service dogs, this talk is for you ─ plus, you’ll learn how these extraordinary dogs enhance the lives of children, adults and military veterans with disabilities. “Imagine a world of darkness or limited mobility suddenly enriched by the love and total dedication of a service dog,” says Debbie, who’s known for her ability to bring business owners, dogs, and handlers together. “You’ll be amazed at what these dogs can be trained to do,” she adds. You’ll leave this inspiring, informative talk with all your questions answered about service dog etiquette, along with an understanding of both their rights and yours and their “pawsitive” effect on your business.
Can be presented as a keynote, breakout, workshop or training, Deborah is also available as a panel guest or moderator.
Best Fit Audiences
Hospitality organizations, Travel companies, Museums , Restaurants/Restaurant Associations , Entertainment venues , Libraries , Nursing programs , Medical centers , Business associations, Schools/Universities, Churches , Community organizations. Any business that provides a service or a product to the general public.
Service Dog….or Pampered Pooch?
How to Tell the Difference:
A crash course for business owners that answers all your questions.
Are you confused about service animal access and the “tasks” they are trained to do? Are you concerned about “fake” service dogs? This talk gives you everything you need to know about the role of service animals in society and your responsibility pursuant to the Americans With Disabilities Act (ADA) in welcoming them into your domain. This training/presentation demonstrates the tasks service dogs are trained to do, how to properly interact with them and their owners, and how to handle “personal pet” issues that may arise. The program is filled with technical information about the ADA to ensure that you never receive a complaint or become a legal statistic.
Partial Client List:
- Ronald Reagan Presidential Library
- Thousand Oaks Civic Arts Plaza
- Los Angeles Commission on Disabilities
About Deborah Sands…
With both an administrative medical background and service dog industry experience, Deborah Sands has spent 16 years speaking nationwide on behalf of service animals. The owner/proprietor of DJS Personal Consultant Services, she specializes in service animal public access, technical education and training for those who interact with the general public on a daily basis. Deborah’s background ranges from Public Relations Director to Director of Development/Event Planning and Fundraising. She is a past board member of Guide Dogs of America Foundation and the Simi Valley Police Foundation, and a member of Association of Fundraising Professionals. Debbie lives in Simi Valley, California, and has a beautiful Labrador Retriever, “Rocco.”
What clients are saying…
“We all enjoyed your presentation very much and certainly came away with a better understanding of service dogs and how to properly welcome them!”
─ Nancy Loncto, Theater Supervisor, Thousand Oaks Civic Arts Plaza
“We can’t thank you enough for the professional manner in which you conducted this presentation. You explained in clear detail what we should do, and, equally important, what we should not do, when service dogs are ‘working.'”
─ Everett L. Crawford, Past President, Ronald Reagan Presidential Library Volunteer Association
Will speak complimentary within 30 miles of Simi Valley. Please check rates outside of the area.